Most scale live in soil is a myth since common scales spend their whole lives on stems and leaves above ground. Ground pearls are the one exception to this rule. These rare soil scale insects attack grass roots but are not the scales you see on houseplants.
I have checked hundreds of scale-infested plants over the years and never found scales hiding in the soil. Every time I look, the bugs are stuck to stems, bark, or leaf undersides. The potting soil is always clean even when the plant above is covered in scales.
Standard soft and armored scales need to attach to plant tissue where sap flows to feed them. Stems and leaves carry the sugary phloem sap that scales drink all day long. Soil has none of this food so scales cannot survive down there at all.
The ground pearls scale is a special case that lives underground in lawn grass roots. These odd pests form round pearly cysts in the soil around grass roots. They attack centipede grass and bermuda grass in the Southeast but are not common elsewhere.
Ground pearls look nothing like the scales you find on trees and houseplants at all. They form hard round balls about the size of a small seed deep in the soil. You would not know you had them unless your lawn started dying in patches for no clear reason.
If you find soil scale insects in your lawn, you are dealing with a tough pest to control. Ground pearls resist most treatments because they hide deep in the soil. Research from Alabama Extension shows these pests can take years to control with any method.
For houseplants, checking for scale in potting soil is a waste of your time and effort. The scales are up on the plant parts, not hiding in the dirt below. Focus your search on stems, leaf undersides, and the places where leaves meet the main stem.
In my experience, many people want to repot their plant to get rid of scales in the soil. This does not help at all since scales are not in the soil to begin with. You just stress your plant with a pointless repotting when it needs gentle treatment instead.
Some crawlers do fall onto the soil surface for a short time before they find a feeding spot. These tiny babies walk around for about three weeks max looking for a stem to settle on. They will not survive in the soil long term since they must find plant tissue fast.
Treat your scale problem by spraying the above-ground plant parts where scales live. Use horticultural oil or soap on stems and leaves when crawlers emerge. Repeat every 6-7 days for three rounds to catch all the crawlers as they hatch from eggs.
Save your money on new soil and spend it on proper scale treatments instead. A bottle of horticultural oil costs less than a bag of potting mix anyway. This way you target the actual problem instead of chasing bugs that are not even in the soil at all.
Read the full article: Scale Insects Treatment: 8 Proven Methods